Account Data Management

Account and Data Deletion Request

Request permanent deletion of your Somvia account and all associated personal data.

Important Notice

Account deletion is permanent and irreversible. Once your account is deleted:

  • All your personal data will be permanently removed from our systems
  • You will lose access to all Somvia services and features
  • Your sleep records, habit check-ins, and session history will be deleted
  • You cannot recover your account or data after deletion

How to Delete Your Account

1

Send Email Request

Send an email to our support team requesting account deletion

2

Verify Your Identity

Include your registered email address and any other identifying information

3

Confirmation

We'll process your request and send confirmation within 30 days

Email Template

To: support@somvia.net

Subject: Account Deletion Request

Dear Somvia Support Team,

I would like to request the permanent deletion of my Somvia account and all associated personal data.

My registered email address: [Your Email Address]

My user ID (if known): [Your User ID]

Please confirm receipt of this request and let me know when the deletion has been completed.

Thank you,

[Your Name]

What Data Gets Deleted

Personal Information

  • • Name and email address
  • • Profile information

Account Data

  • • Sleep quality records and history
  • • Activity logs

Habit Check-ins

  • • Daily habit entries
  • • Stress and lifestyle check-ins

Session History

  • • Guided session history
  • • Sleep tracking data

Contact Us for Account Deletion

Email

support@somvia.net

Preferred contact method

Response Time

Within 24 hours

Deletion within 30 days

Before You Delete

Consider These Alternatives

Export Your Data

Download your sleep records, habit data, and session history before deletion

Privacy Settings

Adjust your privacy and notification preferences instead of deleting

Take a Break

Simply stop using the app - your data will remain safe if you decide to return

We're sorry to see you go. If there's anything we can do to improve your experience, please let us know.
Thank you for being part of your sleep journey with Somvia.